Privacy Policy

Effective date: 21.08.2018

This privacy policy governs your use of the software application ATS MQTT Client for mobile devices and also website, with its services, mqtt.ats.pl (mqtt.com.pl) that were created by ATS.

The short version

We only collect the information you choose to give us, and process it with your consent, or on another legal basis; we only require the minimum of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties.

Privacy Statement

What information do we collect?

Information from website browsers

If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet techonologies, such as cookies and web server logs. This is stuff we collect from everybody, whether they have an account or not.

The information we collect about all visitors to our website includes the visitor’s browser type, language preference and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

Why do we collect this information?

We collect this information to monitor and protect the security of the website.

Information from users with accounts

If you create an account, we require some basic information at the time of account creation. You will create your own user name and password, and we will ask you for a valid email address.

Why do we collect this information?

  • We need them to create your account, and to provide services you request or to respond to support requests.
  • We use your user name to identify you on our site.
  • We will use your email address to communicate with you. That includes responding to support requests, email notifications if you choose to use them or informing you about important events - security issues or privacy policy changes. In case we would need to use your email address for other reasons, we will first ask you for permission.

Information from mobile application

If you're using our mobile application, we collect the same information like in case of website, because it uses our website's services to provide you its content and functionality. In addition it also communicates with our server via MQTT, and this communication is subject to logging (do not include actual messages, but connection information and possible errors).

Apart from these information, application may store, on your device, data collected during its operation (like details of your devices assigned to your mqtt.ats.pl account).

Information from client devices

Client devices are all devices that you can configure for sending data to us via MQTT protocol. Apart from collecting sensors data, we also collect connection related information to find devices that may cause problems for other users or generally for security of service. You have full control over sensors data - you can export it, delete it partially or completly.

What information do we share?

We can share information collected from client devices, only if you ask us to do so.

We do not share, sell, rent or trade any of the information with third parties for their commercial purposes.

We may share aggregated, anonymized data with external services to help us improve the application and our service.

We may disclose information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Our use of cookies

We use cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you will not be able to log in or use our services.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our application or services. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

In the event of a data breach that affects your information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.

Contact us

If you have any questions regarding privacy while using our application and/or services, or have questions about our practices, please contact us via email at support@mqtt.ats.pl.